Internet may not be available

G_L
G_L Posts: 3  Freshman Member
edited April 2021 in Security

I am facing issues with my new Zywall USG60W in wifi where it continues (for unknown reason) the wifi shows that mobile is connected but INTERNET MAY NOT BE AVAILABLE! this comes and goes for different mobiles at different periods.

Please advice.

I have static IP for some phones does this matter?

Thanks

All Replies

  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,520  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @G_L

    What is your firmware version? The current released firmware has fixed local WiFi connection unstable issue.

    If the device firmware is not 433AAKZ0ITS-WK19, please upgrade to 433AAKZ0ITS-WK19 

    Here is the firmware download link,

    ftp://ftp2.zyxel.com/USG60W/firmware/433AAKZ0ITS-WK19-r88384.zip


    Check the firmware version:

    Router# show version

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