bonjour j'ai une borne qui déconne m'empêchant d'effectuer mes configurations l'interface s'affiche

kadi

Zyxel_Judy

Hi @kadi ,

Upon review, we found that your NWA1123ACPRO is still registered in the Nebula under the organization named 'Bnd.' It appears that you've only removed the AP from the Nebula site, not from the organization itself. Please refer to this article to remove the AP from the Nebula organization, then try accessing the local GUI again

https://community.zyxel.com/en/discussion/17872/how-to-remove-your-device-from-nebula-and-administer-it-locally

Zyxel_Judy

Hi @kadi ,

The limited menu options you're seeing indicate that your Access Point is currently being managed by Nebula Control Center. You have two options for configuring your AP:

1. Log in to the Nebula Control Center using your organization and site credentials to manage the AP remotely.
2. Remove the AP from Nebula Control Center to convert it to standalone mode, which will allow you to configure it locally through its web interface."

If your AP is a second-hand device and you don't have access to the Nebula account that's currently managing it, please use the Nebula mobile app to scan the QR code on the AP. This will register the AP to your own Nebula account. You can find detailed instructions for this process in part 1 of the article referenced:

https://community.zyxel.com/en/discussion/14395/how-to-register-access-point-to-nebula

kadi

Bonjour Merci pour votre réponse je tiens à préciser que je l'ai déjà supprimer de Nebula et Reset mainte fois malgré ceci l'interface s'affiche toujours ainsi

kadi

j'ai les leds de cette même borne qui s'affiche ainsi la dernière elle fait des clignotement rapide en vert. Merci d'avance pour l'aide.

Zyxel_Judy

Hi @kadi ,

Upon review, we found that your NWA1123ACPRO is still registered in the Nebula under the organization named 'Bnd.' It appears that you've only removed the AP from the Nebula site, not from the organization itself. Please refer to this article to remove the AP from the Nebula organization, then try accessing the local GUI again

https://community.zyxel.com/en/discussion/17872/how-to-remove-your-device-from-nebula-and-administer-it-locally

kadi

Hello Thanks for your help. Indeed I had deleted from the site but the device was still in the organization, I have just removed it from the organization and I am now able to manage it locally so I want to thank you for the support.