Unable to save/write startup configuration

Dylan96

It happens too frequently that after making any (any!) changes to the firewall configuration, this error appears:

In addition to losing the changes made, it forces me to reboot the device, which takes about 8 minutes!

Moreover, I cannot even restart it from gui or nebula, as the command remains suspended forever.

I have to log in via SSH and use the command ‘cmd reboot force’, as shown in the screenshot. Embarrassing.

USG FLEX 200H V1.31(ABWV.0)

Zyxel_Melen

Hi @Dylan96,

Could you help provide us with a remote to check your device? You can reference this FAQ to set up and send me the IP and login credentials via private message.

https://community.zyxel.com/en/discussion/25991/how-to-allow-https-web-gui-access-from-wan-usg-flex-h

kruess

Since over a year, Zyxel was not able to fix this really cumbersome bug… unbelievable. Some config changes here and there and boom. USG FLEX H was and stays a stillbirth, unfortunately. :-(

Zyxel_Melen

Hi @kruess,

We appreciate the valuable feedback you provided. However, we fixed a similar issue in the previous firmware version. This issue differs from the last case because the error codes are different, even though the error message remains the same. Remote access will be very helpful in investigating this issue.