WiFi upload is to slow

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Rocki
Rocki Posts: 2  Freshman Member

Hello, I have a problem, everything was fine yesterday, now I can't use the internet normally...
The internet router was connected a couple of days ago.
Download 90
UPLOAD IS 8 can you help me please

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Accepted Solution

  • Zyxel_Melen
    Zyxel_Melen Posts: 3,475  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    edited June 16 Answer ✓

    Hi @Rocki,

    Could you share your device model? Since it is wireless connection, you need to check if the signal strength is good and the channel utilization is low. Channel utilization will affect your network quality. In our experience, channel utilization that is lower than 60% will result in better network quality.

    Zyxel Melen


All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 3,475  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    edited June 16 Answer ✓

    Hi @Rocki,

    Could you share your device model? Since it is wireless connection, you need to check if the signal strength is good and the channel utilization is low. Channel utilization will affect your network quality. In our experience, channel utilization that is lower than 60% will result in better network quality.

    Zyxel Melen