Link auto-negotiate not working on port 9-11 on XGS1250-12 - V2.00(ABWE.1)C0 (Februari 2025)

sjanssen15
sjanssen15 Posts: 2  Freshman Member

Hi,

I have the following issue with auto-negotiate on ports 9 - 11. They always go to 100M, doesn't matter if I try it with my Realtek 2.5Gbe or Intel 1Gbe NIC, they always go to 100M on these ports. I got the 2.5Gbe NIC working when setting port 9 to 2.5G statically and statically on the PC. But after 5 minutes of working correctly, the switch seems to crash and the link goes down.

The link on all other ports work fine. Ports 1 - 8 auto-negotiate correctly. I use the same cable and PC to test these other ports. Port 12 also links correctly at 10Gbit.

I'm running the latest firmware and this bug has been an issue for me in the last 2 years. I hoped the latest update would fix this issue. On this forum and online I saw more people with the exact same problem.

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,909  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    edited 9:36AM

    Hi @sjanssen15,

    1. So all your tests are using the same cable, correct?
    2. Could you use the same cable to connect ports 9-11 as a loop to check the link status?
    3. I checked my XGS1250-12 with 2.5G NIC, and ports 9-11 are both able to link to 2.5G. Could you share the S/N of your XGS1250-12?

    Thanks~

    Zyxel Melen