Why can't I see WiFi in 6 GHz?

Zyxel_Judy
Zyxel_Judy Posts: 2,101  Zyxel Employee
Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

It might be the following reasons:

1. You currently don't have registered WiFi 7/6E capable devices on your site.

  • WiFi 6E capable device lists: NWA220AX-6E, WAX620D-6E, WAX640S-6E, SCR 50AXE.
  • WiFi 7 capable device list: WBE660S, NWA130BE, WBE530, NWA110BE, NWA210BE, WBE510D, WBE630S.

2. You have NWA220AX-6E or WAX620D-6E but haven't configure your radio from 5 GHz to 6 GHz. (BandFlex at radio setting for 6 GHz configuration).