How to Pause Device HA?

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Zyxel_Emily
Zyxel_Emily Posts: 1,435  Zyxel Employee
Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
edited April 29 in Other Topics

Question:
How to Pause Device HA?

Answer:
For troubleshooting purpose, you can stop Device HA temporarily without unpairing the active and passive devices to troubleshoot the active device. Follow the steps below.

  1. Turn off the passive device or unplug all Ethernet cables except heartbeat port from the passive device.
  2. On the active device, turn on “Pause Device HA”.

Note: After troubleshooting is finished, remember to turn off "Pause Device HA" on the active device, and then turn on the passive device to restore Device HA operation.

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When device HA is paused

  • The Active device stops heartbeat communication.
  • The Active device stops detecting monitor interface and file synchronization.
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