2 AP stopped working with GS1900-24EP

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  • PeterUK
    PeterUK Posts: 3,775  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary

    So you connect a new AP in the same place as the two AP's that don't work and it works?

  • PeterUK
    PeterUK Posts: 3,775  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary

    That seems odd the switch looks to be working fine.

    But then I don't get why the AP's work fine without the switch maybe its something to do with Unifi Cloud Key that the AP can't talk to it?

  • SwitchAnon
    SwitchAnon Posts: 8  Freshman Member
    First Comment Friend Collector

    Indeed, ut's such a wierd problem. The Cloud Key can talk to the AP just fine if I connect another Zyxel switch (GS1005HP).

    Router > Technicolor TG799vn v2 / Unifi Cloud Key 2 > Zyxel Switch GS1900 > AP = NOT WORKING

    Router > Technicolor TG799vn v2 / Unifi Cloud Key 2 > Zyxel Switch GS1005HP > AP = WORKING

    Any ideas?

  • Zyxel_Melen
    Zyxel_Melen Posts: 3,229  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @SwitchAnon,

    Thanks for sharing the topology. Could you share more details like: which switch port connects to AP and which port connects to Technicolor TG799vn v2 / Unifi Cloud Key 2 or router?

    And this issue is that the some AP can't communicate with Technicolor TG799vn v2 / Unifi Cloud Key 2? Can the AP wireless client access Internet?

    Zyxel Melen