USGFlex200H: Possible overheating?

e_mano_e
e_mano_e Posts: 111  Ally Member
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Hi,

I've lost my internet connection today.

Firstly I thought it would be my internet provider but this wasn't true this time because I was unable to login to my USGFlex200H.

When I tried to call the internal IP of my USGFlex200H no login mask showed.

I then checked the hardware device and it was looking good.
The PWR/SYS LED was green.

I then checked the status of my internet provider modem which is located prior to my USGFlex200H. The internet provider modem looked good. All LED's showed success.

So after waiting about 20 minutes without having an internet connection I decided to press the "Reboot" switch at the front of my USGFlex200H.

After the reboot my internet connection was online/alive.

When doing the reboot I noticed that the device seems hot.
Currently the air temperature is about 27°C within my office.

And my USGFlex200H is installed within an in-wall-integrated server-rack.

This could possibly an overheating of the device.

So now my question: Is it possible to configure an e-mail alert before the device reaches a critical temperature?

Thanks!

Accepted Solution

  • Zyxel_James
    Zyxel_James Posts: 759  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers
    Answer ✓

    You can set up an event notification for temperature events.
    Please go to System > Notification > Alert, add an Event Notification, and select "Temperature too high" as the event, the firewall will send out alert emails when device temperature is too high.

    image.png

All Replies

  • Zyxel_James
    Zyxel_James Posts: 759  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers
    Answer ✓

    You can set up an event notification for temperature events.
    Please go to System > Notification > Alert, add an Event Notification, and select "Temperature too high" as the event, the firewall will send out alert emails when device temperature is too high.

    image.png
  • e_mano_e
    e_mano_e Posts: 111  Ally Member
    First Answer First Comment Friend Collector Fifth Anniversary

    Hi @Zyxel_James

    greate feature. I've not recognized it before.

    BUT: I now added severel alert notifications but my USGFlex200H only allows 4 alerts.
    I've added "Temperature too high", "Admin Login", "Admin Login Fail" and "User Login Fail".

    I wanted to add some more alert events but 4 is the maximum.

    I know I could select more events within one alert notification but my question is: How do I then see the specific event? If I group "Admin Login", "Admin Login Fail" and "User Login Fail" within one alert notification, will I see it in the generated email which of the three events just happened?

  • e_mano_e
    e_mano_e Posts: 111  Ally Member
    First Answer First Comment Friend Collector Fifth Anniversary

    Hi @Zyxel_James

    ignore my question about the maximum alter notifications.

    I've just tried it (I simulated a failed admin login) and I see that the email text shows in detail what has happened.

    So I can now use just one altert notification for alle necessary events.

    Thanks anyway for showing me this (for me new) feature.