NCC - PRO/PLUS Pack Activation Banner

Zyxel_Claudia

As part of the enhancements in Nebula 19.00, Zyxel Networks has improved how organizations activate the Pro or Plus packs. In the past, the activation process could cause confusion, but the new workflow aims to make licensing upgrades clearer and more user-friendly. Here's everything you need to know.

Previous Process: Manual Organization Upgrade

Previously, when users saw the activation banner in Nebula Control Center (NCC), it displayed a message like "Click here to unlock organization status." Clicking this banner would redirect users to the license inventory page. However, even if all devices had valid Pro or Plus licenses, the organization's status often remained unchanged.

Why was manual action needed?

• Nebula did not automatically upgrade the organization.
• Administrators had to manually click the "Upgrade Now" button to change the organization’s status to Pro or Plus.
• This manual step was necessary because some customers preferred to control the timing of the upgrade — often to manage license consumption or align with project timelines.

New in Nebula 19.00: A Streamlined Activation Banner

In the latest release, Nebula 19.00, the activation banner has been revised for better clarity and a smoother upgrade experience:

• New Wording: Instead of “unlock,” the banner now prompts users to "Click Purchase" or "Click Here".
• Automated Checks:
  • When you click on the banner, Nebula will automatically check if all devices in the organization have valid Pro or Plus licenses.
  • If eligible, the organization will automatically be upgraded to Pro or Plus status — no manual "Upgrade Now" button required!
• License Calculator Redirection:
  • If Nebula finds that some devices do not have the necessary licenses, it redirects users to the License Cloud Calculator.
  • This allows administrators to easily purchase the required licenses to complete the upgrade.

Notification Bell Alerts

In addition to the activation banner, this licensing information is now also reflected through the Notification Bell in Nebula Control Center:

• If your organization becomes eligible for an upgrade (meaning all devices have appropriate licenses), a notification will appear.
• Clicking the notification will initiate the same automatic upgrade process.

Summary

The improved Pro/Plus Pack Activation Banner in Nebula 19.00 ensures that upgrading your organization's licensing status is straightforward, transparent, and efficient.