First one, now two ports are not working any more on a XS1930

Oli_Derks

Hi.

We have an XS1930_12HP_V4 as center of out SDVoE Network.

Recently, one of the Ports (7) stopped working (PoE led shows yellow, Data led stays off..

Now a second port stopped working.

I could'nt analyze it thouroughly since the room has been occupied for days, but wanted to ask if this is normal behavior when e.g. encountering some kind of shorting, and do I just have to activate it again or do i have a faulty switch?

Thanks

Greetings from germany

Oli Derks

Zyxel_Melen

Hi @Oli_Derks,

Regarding to your issue description, it seems like the port was hang. Please check the private message I sent for the date code firmware for this issue.