I can't connect SSL VPN VPN ?

Zyxel_Kevin
Zyxel_Kevin Posts: 948  Zyxel Employee
Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 500 Comments
edited May 29 in VPN

Why is the Zyxel SSL VPN not working?

It seems that there was an issue with the SSL VPN configuration on the Zyxel firewall. To resolve this issue, follow these steps:

  1. Ensure you allow port 10443 from the WAN to the ZyWALL firewall. This can be done by adding port 10443 to the service group 'Default_Allow_WAN_To_ZyWALL'.
  2. If you haven't already, provide Zyxel support access to your device for further assistance. Refer to the instructions in this link for enabling support access: Enable Zyxel Support Access.

If you still experience issues after completing these steps, reach out to Zyxel Support with the updated configuration details for a more thorough review.