On and off all the time

saltet
saltet Posts: 52  Ally Member
First Answer First Comment Friend Collector First Anniversary
edited June 9 in Wireless

Hi

Can you explain why my mesh network have started to go on and off continuously since I updated my network with a WBE 660S as root ap.see added files. And also started to behave strange on some on the other ap;s. See added last file below.
I can see that som ap disconnect and connect all the time. Is it any function that can stop this seeking all the time.
Previously I had a NWA 130 as root ap and my wish with buying the 660 was to have better coverage. I am aware the this was a chance I took.
But I did not have the problem with on and off all the time which I have got now. The old setup with only NWA 130 after adjusting the deployment of the ap;s it was working stable.
I am using Nebula - new root ap since some days WBE 660S and all others are NWA 130.
The distance between the ap:s are not more then 6 meter.
The house is 26 x 6 m.
I am not able to use cable. All must be on Wi-Fi.
You have access to my network Blåsbo.

I have two more organizations without any problem.

<Remove personal info by Zyxel>

Please help me to get a stable network. What adjustments should I do

I am continuously looking at US Zyxel you tube channel to learn more But in this case it has not helped

IMG_0916.png IMG_0915.jpeg IMG_0914.png

Accepted Solution

  • Zyxel_Melen
    Zyxel_Melen Posts: 3,387  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Update:

    In this scenario, user can't fix smart mesh band to 2.4 GHz. Although 2.4 GHz has better signal penetration, the channel utilization is too high and make smart mesh disconnection because key handshake fail.

    image.png

    Use auto band is a better way, which avoid high utilization cause some AP connection failure for smart mesh, and have better uplink throughput.

    To fix this issue, we need to fix the uplink AP for mesh repeaters and enlarge the radio maximum output power to maximum. If this helps less, please consider to use cable as AP's uplink.

    Zyxel Melen


All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 3,387  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @saltet,

    From the event log screenshot, it appears the mesh signal strength is lower than +65 dBm, which is a suggested uplink signal strength. Let me update you after I have further checked.

    Zyxel Melen


  • saltet
    saltet Posts: 52  Ally Member
    First Answer First Comment Friend Collector First Anniversary

    Thanks a lot for your quick replay that you now investigating this problem further.
    I am looking forward you coming back.
    Can you also explain why the wlan slot 3 is behaving as it is. That ap is one of the NWA 130 and has been running without any problem earlier.

  • Zyxel_Melen
    Zyxel_Melen Posts: 3,387  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Update:

    In this scenario, user can't fix smart mesh band to 2.4 GHz. Although 2.4 GHz has better signal penetration, the channel utilization is too high and make smart mesh disconnection because key handshake fail.

    image.png

    Use auto band is a better way, which avoid high utilization cause some AP connection failure for smart mesh, and have better uplink throughput.

    To fix this issue, we need to fix the uplink AP for mesh repeaters and enlarge the radio maximum output power to maximum. If this helps less, please consider to use cable as AP's uplink.

    Zyxel Melen


  • saltet
    saltet Posts: 52  Ally Member
    First Answer First Comment Friend Collector First Anniversary

    Thanks a lot for all help.
    I appreciate that you continue to follow up until we did find the right solution for my network as our house needed a special solution of setting.