Mobile router registration to Nebula failed with the error message: 'Cannot find device.'

Zyxel_JoyLee

Nebula currently supports the following mobile router models for management：

• Nebula LTE3301-PLUS
• Nebula LTE7461-M602 (Only available in the US region)
• Nebula NR5101
• Nebula NR7101
• FWA505
• FWA510
• FWA710

Important Notice:

If you own an LTE3301-PLUS, LTE7461-M602, NR5101, or NR7101, please be aware that both Nebula and non-Nebula versions of these models exist.

To confirm whether your device is Nebula-compatible, check for a Nebula QR code sticker on the device packaging or the device itself. If the sticker is present, the device supports Nebula. If the Nebua QR code sticker is missing, the device is not Nebula-compatible.