Mobile router registration to Nebula failed with the error message: 'Cannot find device.'

Zyxel_JoyLee
Posts: 75
Zyxel Employee


Nebula currently supports the following mobile router models for management:
Nebula LTE3301-PLUS
Nebula LTE7461-M602
(Only available in the US region)Nebula NR5101
Nebula NR7101
FWA505
FWA510
FWA710
Important Notice:
If you own an LTE3301-PLUS, LTE7461-M602, NR5101, or NR7101
, please be aware that both Nebula and non-Nebula versions of these models exist.
To confirm whether your device is Nebula-compatible, check for a Nebula QR code sticker
on the device packaging
or the device itself
. If the sticker is present, the device supports Nebula. If the Nebua QR code sticker is missing, the device is not
Nebula-compatible.
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