Nat rule creation issue on our 500H

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Mk88_it
Mk88_it Posts: 68  Ally Member
First Comment Friend Collector Third Anniversary
edited June 23 in USG FLEX H Series

Hello,

Firmware: V1.32(ABZH.0)ITS-0423-250300903

I'm here again... I don't wkonw what excactly is going on our 500H, and sincerly I don't have the time to waste on this....but…

This is the third NAT rule I created that freezed the device and I had to reboot it

To summarize

action made: Create a new NAT rule

What happened after:
Log setting section broken, display "page loading"
Lost connectivity from some vlans
DHCP not working on some vlans
Tried to Switching to secondary device HA with same symptoms

Tried to collect the logs from the gui, aborted after a lot waiting time (more of 10 mins)
Tried to collect the logs from ssh, same as from gui

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All Replies

  • Zyxel_Tina
    Zyxel_Tina Posts: 64  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 5 Answers First Comment

    Hi @Mk88_it,

    Could you please provide us with your current configuration and the third NAT rule you intend to apply?

    We'll contact you through private message.

    Zyxel Tina