Nat rule creation issue on our 500H

Mk88_it

Hello,

Firmware: V1.32(ABZH.0)ITS-0423-250300903

I'm here again... I don't wkonw what excactly is going on our 500H, and sincerly I don't have the time to waste on this....but…

This is the third NAT rule I created that freezed the device and I had to reboot it

To summarize

action made: Create a new NAT rule

What happened after:
Log setting section broken, display "page loading"
Lost connectivity from some vlans
DHCP not working on some vlans
Tried to Switching to secondary device HA with same symptoms

Tried to collect the logs from the gui, aborted after a lot waiting time (more of 10 mins)
Tried to collect the logs from ssh, same as from gui

Zyxel_Tina

Hi @Mk88_it,

Could you please provide us with your current configuration and the third NAT rule you intend to apply?

We'll contact you through private message.