Do I need to return the old device which used in Trade-Up Program

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Zyxel_Ivan
Zyxel_Ivan Posts: 363  Zyxel Employee
Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security

No, you don't have to return the old device for the Trade-Up Program, but you have to submit the device information (MAC/SN) with us when you join the Trade-Up program. Each device can participate in the Trade-Up Program only once.