Admin 3.0 and Secure Reporter: Role Mapping and Privilege Updates





With the release of Admin 3.0, Zyxel introduces a revamped role and privilege structure designed to align more closely with Secure Reporter and Nebula Control Center (NCC). This alignment ensures a more consistent administrator experience across platforms and improves security management across multi-device and MSP deployments.
Role Mapping Across Platforms
Different Zyxel platforms (Admin 3.0, Secure Reporter, NCC) use different role names, but they now map to equivalent levels of access. This makes it easier for administrators to understand what privileges users will have across systems.
Secure Reporter Roles
- Owner
- Admin
- Member
- None
Nebula Control Center (NCC) Roles
- Full = Admin
- Read Only = Member
- Monitor Only = Member
- Installer / Guest Ambassador = None
Admin 3.0 Roles
Admin 3.0 expands role granularity, especially for MSP (Managed Service Provider) use cases. Roles include:
- MSP Master
- MSP Backup
- Sub Admin
- Full
- Read Only
- Installer
- Guest
- Third-Party Admin
Depending on the role assigned in Admin 3.0, Secure Reporter will map the account to the appropriate equivalent role (Owner, Admin, Member, or None).
Notification Recipients and Permissions
- Full Admins → Equivalent to Owner in Secure Reporter and Full in NCC. They can receive and manage notifications.
- Read Only Users → Do not receive notifications, since they lack configuration permissions.
- Members → Limited access; may monitor and review reports but cannot change settings.
- Installer / Guest Roles → Mapped to None in Secure Reporter (no access).
This ensures that only users with the correct authority can take action on alerts and configuration changes.
Key Takeaway
- Admin 3.0 introduces more role options for MSPs and organizations.
- Roles now map directly to Secure Reporter and NCC equivalents.
- Notification rules are updated to ensure alerts are only sent to users with the ability to act.
Since Admin 3.0 is a large update (70+ slides in the release material), Zyxel recommends reviewing the full documentation at your own pace. If questions arise, contact support or your Zyxel account representative.
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