Port 5060 is blocked?

Username_is_reserved
Username_is_reserved Posts: 123 image  Ally Member
First Comment Friend Collector Sixth Anniversary

Hi
I set a rule in my ATP200 to allow VoIP Traffic from WAN to the IP Pbx.
When I look into the Logfile I see → Wan IP Phone to WAN IP Router : 5060 ACCESS BLOCK.

I dont know why? I the rule say I allow the traffic?!
Thanks

Accepted Solution

  • PeterUK
    PeterUK Posts: 4,135 image  Guru Member
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    edited September 24 Answer ✓

    Disable ALG SIP and try that?

    If the block is inbound you might need a NAT rule to forward this port?

    When you do get it working test again if ALG SIP is a problem or not.

All Replies

  • PeterUK
    PeterUK Posts: 4,135 image  Guru Member
    250 Answers 2500 Comments Friend Collector Eighth Anniversary

    Does it cause any problem?

    do you have ALG SIP enabled?

  • Zyxel_Melen
    Zyxel_Melen Posts: 3,975 image  Guru Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @Username_is_reserved

    What rule did you set? If the message said "match default rule, drop", this means you don't have any rule to allow this traffic.

    Back to your scenario. Due to the VoIP application, we recommend enabling SIP ALG function.

    Please reference our Handbook P.811, topic How to Manage Voice Traffic.

    Zyxel Melen


  • Username_is_reserved
    Username_is_reserved Posts: 123 image  Ally Member
    First Comment Friend Collector Sixth Anniversary

    Sorry I am damn pissed because I get alway "WAN IP":5060 ACCESS BLOCK

    I have no idea WHAT cause that any more. Can someone say what I should add for a Policy in Policy control?

    Due to the VoIP application, we recommend enabling SIP ALG function.

    I do before.

    😤 Sorry it drive me insane.

  • PeterUK
    PeterUK Posts: 4,135 image  Guru Member
    250 Answers 2500 Comments Friend Collector Eighth Anniversary

    From some other post way back this happened to someone else and I don't think it caused a problem so are you having a problem?

    If ALG SIP is enabled it may override Policy control and will allow whats needed and block what not.

  • Username_is_reserved
    Username_is_reserved Posts: 123 image  Ally Member
    First Comment Friend Collector Sixth Anniversary

    so are you having a problem?

    I get always "WAN IP":5060 ACCESS BLOCK

    Yes it is activated. I dont know why it is so difficult for Zyxel to create an better logfile who say what is causing the problem. For Security there are a lot of thinks build into the Router who MAYBE interfear to.

  • PeterUK
    PeterUK Posts: 4,135 image  Guru Member
    250 Answers 2500 Comments Friend Collector Eighth Anniversary

    Maybe its blocked because its a port scan looking to get into your device that you don't want and the USG is blocking it?

    So I say again are you having a problem in that you can't call out or someone call in?

  • Username_is_reserved
    Username_is_reserved Posts: 123 image  Ally Member
    First Comment Friend Collector Sixth Anniversary

    I cant register with my VoIP Server because the block the Port.

  • PeterUK
    PeterUK Posts: 4,135 image  Guru Member
    250 Answers 2500 Comments Friend Collector Eighth Anniversary
    edited September 24 Answer ✓

    Disable ALG SIP and try that?

    If the block is inbound you might need a NAT rule to forward this port?

    When you do get it working test again if ALG SIP is a problem or not.

  • Username_is_reserved
    Username_is_reserved Posts: 123 image  Ally Member
    First Comment Friend Collector Sixth Anniversary

    It seem to work now partly. The only "problem" is I can not select as "Source" the Fix Wan IP.
    When it come from the other IP the should ignore the Data.
    Now I limit the Source only to my Country who is good for now.
    It seem the NAT was a GOOD IDEA and was not mention in the Zyxel PDF. 🤦
    Now I can work with the Bandwidth thing its an easy one.