Why is USG FLEX H Series Traffic Usage Not Displayed in SecuReporter?

Zyxel_Emily
Zyxel_Emily Posts: 1,450 image  Guru Member
Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

Question:
The "Traffic Usage" ranking section in SecuReporter is not displaying any data for the USG FLEX H Series devices. Even though traffic logs are properly generated and visible under SecuReporter > Search Log > Traffic Log, the dashboard shows no data. Why is USG FLEX H series traffic usage not displayed in SecuReporter?

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Answer:
The traffic data functionality was shifted to the Nebula platform to enhance usability. Starting in late Oct. 2025, an update will add a guide and link in SecuReporter to direct users to Nebula > Clients, where bandwidth usage can be viewed by hostname and MAC address.

Current Alternative:
To view bandwidth usage, log in to the Nebula platform and go to the Clients section for detailed information.

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