Why can't I download the History Data from the SecuReporter?
Zyxel_Jeff
Posts: 1,350 
Guru Member
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Question :
Why can't I download the History Data from the SecuReporter?
Answer :
The reason the user cannot download the History Data from SecuReporter is that only the organization owner has permission to do so. As shown below, only the org owner, Jeff, can access and download the historical data.
To download the data, the org owner must log in to SecuReporter and navigate to: Menu > Search > Log > Download History Data. Then, select the desired historical data and click 'Request to Download'.
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