How do I remove inactive devices from portal.myzyxel?

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UCO_Support
UCO_Support Posts: 2 image  Freshman Member
Seventh Anniversary

How do I remove inactive devices from portal.myzyxel?

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  • Zyxel_Tina
    Zyxel_Tina Posts: 401 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 50 Answers First Comment

    Hi @UCO_Support,

    If you want to remove a registered device from your myZyxel account, please PM me the device's MAC address and serial number. We can help you unregister the device.

    Additionally, could you please share why you need to remove the device?

    Zyxel Tina

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