Can't register new account

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hORnZ
hORnZ Posts: 7 image  Freshman Member
First Comment Friend Collector
in Service & License

Good day,

I'm trying to register a new account with my company email, but activation emails didn't arrive. I've tried to re-send a couple of times and it didn't work. Email address used was actually in deny mode initially, but it is enabled now. How can I check what is wrong?

Thank you in advance

Accepted Solution

  • Zyxel_Melen
    Zyxel_Melen Posts: 5,088 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓
    Options

    Hi @hORnZ

    It could be because the domain was blocked since we can't deliver the confirm email. Let me send you a private message for your company email address to unblock it,.

    Zyxel Melen


All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 5,088 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓
    Options

    Hi @hORnZ

    It could be because the domain was blocked since we can't deliver the confirm email. Let me send you a private message for your company email address to unblock it,.

    Zyxel Melen


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