Nebula App vs. Web GUI: Discrepancies in WAN1 Utilization Values

Zyxel_Kevin

Question:

What causes discrepancies between WAN1 utilization values displayed in the Nebula App and the Nebula Web GUI?

Answer:

There can be observed differences in WAN1 utilization values between the Nebula App and the Nebula Web GUI (NCC) due to a timing issue.

• Root Cause: Both the Nebula App and the Nebula Web GUI use the same calculation methods and share the same Tx/Rx epoch data for WAN1 utilization. The discrepancy arises because when a user views the data on the GUI or the app, there is an inherent difference in the exact time of data retrieval and the Rx/Tx values, including the epoch timestamp. This minor time lag or snapshot difference leads to varied real-time readings.