Why Wired Clients Not Showing in the Nebula Client List When It Is Working in Cloud monitor mode?

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Zyxel_Stanley
Zyxel_Stanley Posts: 1,435 image  Zyxel Employee
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edited December 3 in Maintenance

Question:
Why are wired LAN clients not appearing in the Nebula client list when the firewall is operating in Cloud Monitoring Mode, while wireless clients still show correctly?

Answer:
When the firewall is in Cloud Monitoring Mode, its is unable to track and display client information. In this mode, the firewall can not shows clients whose traffic passes through the firewall routing path (LAN-to-WAN or LAN-to-LAN routing).
Wireless clients appear because their traffic is handled by Nebula-managed access points, which report their IP information to Nebula. However, wired LAN clients do not appear because their IP and connection details are not fully logged in Monitoring Mode.

To display all clients, including wired LAN devices, the firewall must run in Full Nebula Management Mode, which provides complete visibility and logging of network clients.