Why can't access CCTV using public IP when connecting internal WiFi?

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Zyxel_James
Zyxel_James Posts: 809 image  Zyxel Employee
Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers

Question: Why can't access CCTV using public IP when connecting internal WiFi?

Answer: This common scenario occurs when the NAT rule does not enable NAY loopback. NAT Loopback allows internal network devices to access other internal devices using the external public IP address of the firewall, which is typically used for external access.

To resolve this: You need to enable the NAT Loopback feature within the NAT or port forwarding settings on your network device.