Does the SSO Agent Work When NTLM Is Disabled on the Domain Controller?

Zyxel_Stanley

Question:
Why does the SSO Agent fail to execute LDAP queries when NTLM is disabled, and is there an alternative protocol supported?

Answer:
The issue occurs because the current SSO Agent relies on NTLM for its authentication and query operations. When NTLM is disabled on the Domain Controller—as recommended by Microsoft best practices—the SSO Agent can no longer perform LDAP queries properly.