What license is required for the Access Points to come back online?
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Zyxel_Jami
Posts: 246
Zyxel Employee
Zyxel Employee
in Other Topics
Even if the licenses for your Access Points have expired, the devices will remain online and continue to operate.
Basic cloud-based management in Nebula — including device onboarding, monitoring, and basic configuration — is free and does not require any license.
Licenses are only needed for advanced features. Available license options include:
- Nebula Pro Pack
- Connect & Protect (CNP)
- Connect & Protect Plus (CNP+)
When a license expires, the device will only lose access to the advanced features associated with that license — it will not go offline.
Expired licenses cannot be renewed directly; instead, a new license must be purchased.
You can purchase licenses through the Zyxel Marketplace, within NCC, or via local resellers or distributors.
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