What license is required for the Access Points to come back online?

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Zyxel_Jami
Zyxel_Jami Posts: 227 image  Zyxel Employee
Zyxel Certified Network Administrator - WLAN Zyxel Certified Sales Associate First Comment Friend Collector

Even if the licenses for your Access Points have expired, the devices will remain online and continue to operate.
Basic cloud-based management in Nebula — including device onboarding, monitoring, and basic configuration — is free and does not require any license.

Licenses are only needed for advanced features. Available license options include:

  • Nebula Pro Pack
  • Connect & Protect (CNP)
  • Connect & Protect Plus (CNP+)

When a license expires, the device will only lose access to the advanced features associated with that license — it will not go offline.

Expired licenses cannot be renewed directly; instead, a new license must be purchased.
You can purchase licenses through the Zyxel Marketplace, within NCC, or via local resellers or distributors.