Why is my guest network not working?
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Zyxel_Jami
Posts: 231 
Zyxel Employee
Zyxel Employee
in SSID
If guest network clients cannot access the internet, ensure that both the DNS server’s MAC address and the gateway’s MAC address are added to the Layer 2 isolation whitelist.
You can configure this under Configure > Access points > SSID advanced settings. These MAC addresses must be entered correctly so the access point can forward DNS traffic; otherwise, clients may connect to the WiFi network but fail to resolve domains, resulting in no internet access.
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