How to determine if a Zyxel device, like the NR5103ev2 router, is compatible with Nebula CC?

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Zyxel_Jami
Zyxel_Jami Posts: 227 image  Zyxel Employee
Zyxel Certified Network Administrator - WLAN Zyxel Certified Sales Associate First Comment Friend Collector

The Zyxel Nebula Control Center (CC) platform is specifically designed to manage Nebula-compatible Zyxel devices. If you are trying to add a device like the NR5103ev2 router and receive a "not found" message, it indicates incompatibility.

  1. Understand Nebula CC Compatibility: The Nebula CC platform is built to manage specific Zyxel devices, primarily Nebula-compatible Access Points, Switches, and Security Gateways.
  2. Verify Your Device Model: The NR5103ev2 router is not a Nebula-compatible device and therefore cannot be added to or managed by the Nebula CC platform.
  3. Check for Supported Models: For a comprehensive list of currently supported Nebula CC models, you can refer to the official Zyxel community link: