Should MSP Admins be removed from Org-Level Admin Roles?

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Zyxel_HsiuTe
Zyxel_HsiuTe Posts: 61 image  Zyxel Employee
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Q:

If an MSP account has been manually added as an Org-level Admin, should it be removed after the organization is bound to the MSP?

A:

Once an organization is bound to an MSP company, MSP Admin accounts are automatically granted administrative privileges. These accounts will be indicated with an MSP label in the Organization-wide > Administrators > Name column.

Therefore, it is optional to keep Org-level Admin assignments. You can streamline by removing the Org-level Admin if the MSP Admin role is sufficient.