How to upgrade Nebula org from plus to Pro
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Zyxel_HsiuTe
Posts: 63 
Zyxel Employee
Zyxel Employee
Q:
How to upgrade Nebula org from plus to Pro
A:
To upgrade org from a Plus to a Pro follow these steps:
- Please confirm that all your devices currently have a professional license.
- Go to Help in the top right corner > scroll down to Support request to Open a support ticket to request a Pro license upgrade.
- Wait for the Zyxel team to process the request. As mentioned in the conversation above, they will perform the upgrade and notify you once it is completed.
- After the upgrade is confirmed, check on your side if the devices and organization are functioning as expected under the Pro license.
Note: Previously purchased and activated Plus Licenses will be deferred.
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