Dropping ports at the same time

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bstoyanov90
bstoyanov90 Posts: 3 image  Freshman Member
First Comment

Hello,I have a GS1920 Boot Version (V1.00 | 04/12/2018) ZyNOS F/W Version (V5.00(ABMK.2) | 09/24/2025) switch with a problem of ports dropping every other day at 00:01 for 3-4 seconds. The ports are with power and cameras. What could be the problem?

2026-02-17T09:58:30Z Port 46 link up
2026-02-17T09:58:26Z Port 46 link down
2026-02-17T09:58:22Z Port 46 link up
2026-02-17T09:58:19Z Port 46 link down
2026-02-17T08:49:16Z Port 46 link up
2026-02-17T08:49:11Z Port 46 link down
2026-02-17T08:49:07Z Port 46 link up
2026-02-17T08:49:05Z Port 46 link down

2026-02-17T07:37:26Z Port 13 link up
2026-02-17T07:37:22Z Port 13 link down

2026-02-17T00:01:52Z Port 10 link up
2026-02-17T00:01:50Z Port 10 link down
2026-02-17T00:01:37Z Port 10 link up
2026-02-17T00:01:34Z Port 10 link down

2026-02-17T00:01:51Z Port 5 link up
2026-02-17T00:01:49Z Port 5 link down
2026-02-17T00:01:36Z Port 5 link up
2026-02-17T00:01:33Z Port 5 link down

2026-02-17T00:01:50Z Port 7 link up
2026-02-17T00:01:49Z Port 7 link down
2026-02-17T00:01:35Z Port 7 link up
2026-02-17T00:01:33Z Port 7 link down

2026-02-17T00:01:50Z Port 12 link up
2026-02-17T00:01:48Z Port 12 link down
2026-02-17T00:01:35Z Port 12 link up
2026-02-17T00:01:33Z Port 12 link down

2026-02-17T00:01:49Z Port 8 link up
2026-02-17T00:01:47Z Port 8 link down
2026-02-17T00:01:34Z Port 8 link up
2026-02-17T00:01:32Z Port 8 link down

2026-02-17T00:01:48Z Port 11 link up
2026-02-17T00:01:46Z Port 11 link down
2026-02-17T00:01:32Z Port 11 link up
2026-02-17T00:01:30Z Port 11 link down

2026-02-17T00:01:46Z Port 4 link up
2026-02-17T00:01:44Z Port 4 link down
2026-02-17T00:01:31Z Port 4 link up
2026-02-17T00:01:29Z Port 4 link down

2026-02-17T00:01:46Z Port 2 link up
2026-02-17T00:01:44Z Port 2 link down
2026-02-17T00:01:31Z Port 2 link up
2026-02-17T00:01:28Z Port 2 link down

2026-02-17T00:01:44Z Port 3 link up
2026-02-17T00:01:42Z Port 3 link down
2026-02-17T00:01:29Z Port 3 link up
2026-02-17T00:01:27Z Port 3 link down

2026-02-17T00:01:43Z Port 28 link up
2026-02-17T00:01:42Z Port 28 link down
2026-02-17T00:01:30Z Port 28 link up
2026-02-17T00:01:27Z Port 28 link down

2026-02-16T10:54:58Z Port 28 link up
2026-02-16T10:54:56Z Port 28 link down

2026-02-16T09:00:11Z Port 46 link up
2026-02-16T09:00:09Z Port 46 link down
2026-02-16T09:00:05Z Port 46 link up
2026-02-16T09:00:03Z Port 46 link down

2026-02-13T08:11:56Z Port 28 link up
2026-02-13T08:11:52Z Port 28 link down

2026-02-12T10:04:08Z Port 19 link up
2026-02-12T10:04:06Z Port 19 link down
2026-02-12T10:03:07Z Port 19 link up
2026-02-12T10:03:06Z Port 19 link down
2026-02-12T10:01:12Z Port 19 link up
2026-02-12T10:01:11Z Port 19 link down
2026-02-12T09:55:31Z Port 19 link up
2026-02-12T09:55:29Z Port 19 link down
2026-02-12T09:46:15Z Port 19 link up
2026-02-12T09:46:13Z Port 19 link down

2026-02-10T00:02:41Z Port 12 link up
2026-02-10T00:02:39Z Port 12 link down
2026-02-10T00:02:26Z Port 12 link up
2026-02-10T00:02:24Z Port 12 link down

2026-02-09T10:27:04Z Port 17 link up
2026-02-09T10:26:51Z Port 17 link down
2026-02-09T10:09:37Z Port 17 link up
2026-02-09T10:09:25Z Port 17 link down
2026-02-09T10:09:07Z Port 17 link up
2026-02-09T10:08:55Z Port 17 link down
2026-02-09T10:08:43Z Port 17 link up
2026-02-09T10:08:30Z Port 17 link down
2026-02-09T09:52:07Z Port 17 link up
2026-02-09T09:51:55Z Port 17 link down
2026-02-09T09:51:51Z Port 17 link up
2026-02-09T09:51:35Z Port 17 link down
2026-02-09T09:51:02Z Port 17 link up
2026-02-09T09:50:51Z Port 17 link down
2026-02-09T09:50:35Z Port 17 link up
2026-02-09T09:50:29Z Port 17 link down

2026-02-08T12:46:54Z Port 28 link up
2026-02-08T12:46:37Z Port 28 link down

2026-02-06T09:41:03Z Port 28 link up
2026-02-06T09:40:59Z Port 28 link down

Screenshot 2026-02-18 103950.png

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,616 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    edited February 25

    Hi @bstoyanov90

    Please help to share some information so we can better check this issue:

    1. Please help to check the port status of the issue ports to see if there has errors. Path: Menu > Monitor > Port status.
      image.png Also, please access the issue port's detail port status info page to check the details of the error. (Click the port number hyperlink) image.png
    2. Please help to share a list of the issue port. (Since there are many ports connects with PD.)
    3. Please help to share the camera's model info.
    4. Please help to collect the tech support file. This file allows us to check the details.
    Zyxel Melen


  • bstoyanov90
    bstoyanov90 Posts: 3 image  Freshman Member
    First Comment
    2026-02-26_205156.jpg 2026-02-26_205318.jpg

    12 2026-02-24T00:31:50Z DE interface: Port 12 - PORTNAME up 100M/F
    13 2026-02-24T00:31:49Z DE interface: Port 12 - PORTNAME down
    14 2026-02-24T00:31:36Z DE interface: Port 12 - PORTNAME up 100M/F
    15 2026-02-24T00:31:33Z DE interface: Port 12 - PORTNAME down
    16 2026-02-24T00:29:32Z DE interface: Port 12 - PORTNAME up 100M/F
    17 2026-02-24T00:29:30Z DE interface: Port 12 - PORTNAME down
    18 2026-02-24T00:29:30Z DE interface: Port 12 - PORTNAME up 100M/F
    19 2026-02-24T00:29:28Z DE interface: Port 12 - PORTNAME down
    20 2026-02-24T00:29:19Z DE interface: Port 12 - PORTNAME up 100M/F
    21 2026-02-24T00:29:17Z DE interface: Port 12 - PORTNAME down
    22 2026-02-24T00:28:26Z DE interface: Port 12 - PORTNAME up 100M/F
    23 2026-02-24T00:28:23Z DE interface: Port 12 - PORTNAME down
    24 2026-02-24T00:27:32Z DE interface: Port 12 - PORTNAME up 100M/F
    25 2026-02-24T00:27:30Z DE interface: Port 12 - PORTNAME down
    26 2026-02-24T00:26:39Z DE interface: Port 12 - PORTNAME up 100M/F
    27 2026-02-24T00:26:37Z DE interface: Port 12 - PORTNAME down
    28 2026-02-24T00:25:46Z DE interface: Port 12 - PORTNAME up 100M/F
    29 2026-02-24T00:25:44Z DE interface: Port 12 - PORTNAME down
    30 2026-02-24T00:23:42Z DE interface: Port 12 - PORTNAME up 100M/F
    31 2026-02-24T00:23:41Z DE interface: Port 12 - PORTNAME down
    32 2026-02-24T00:23:40Z DE interface: Port 12 - PORTNAME up 100M/F
    33 2026-02-24T00:23:39Z DE interface: Port 12 - PORTNAME down
    34 2026-02-24T00:23:29Z DE interface: Port 12 - PORTNAME up 100M/F
    35 2026-02-24T00:23:27Z DE interface: Port 12 - PORTNAME down
    36 2026-02-24T00:22:36Z DE interface: Port 12 - PORTNAME up 100M/F
    37 2026-02-24T00:22:34Z DE interface: Port 12 - PORTNAME down
    38 2026-02-24T00:21:43Z DE interface: Port 12 - PORTNAME up 100M/F
    39 2026-02-24T00:21:41Z DE interface: Port 12 - PORTNAME down
    40 2026-02-24T00:20:50Z DE interface: Port 12 - PORTNAME up 100M/F
    41 2026-02-24T00:20:48Z DE interface: Port 12 - PORTNAME down
    42 2026-02-24T00:19:57Z DE interface: Port 12 - PORTNAME up 100M/F
    43 2026-02-24T00:19:54Z DE interface: Port 12 - PORTNAME down
    44 2026-02-24T00:17:53Z DE interface: Port 12 - PORTNAME up 100M/F
    45 2026-02-24T00:17:51Z DE interface: Port 12 - PORTNAME down
    46 2026-02-24T00:17:51Z DE interface: Port 12 - PORTNAME up 100M/F
    47 2026-02-24T00:17:49Z DE interface: Port 12 - PORTNAME down
    48 2026-02-24T00:17:40Z DE interface: Port 12 - PORTNAME up 100M/F
    49 2026-02-24T00:17:38Z DE interface: Port 12 - PORTNAME down
    50 2026-02-24T00:16:47Z DE interface: Port 12 - PORTNAME up 100M/F
    51 2026-02-24T00:16:45Z DE interface: Port 12 - PORTNAME down
    52 2026-02-24T00:15:54Z DE interface: Port 12 - PORTNAME up 100M/F
    53 2026-02-24T00:15:51Z DE interface: Port 12 - PORTNAME down
    54 2026-02-24T00:15:00Z DE interface: Port 12 - PORTNAME up 100M/F
    55 2026-02-24T00:14:58Z DE interface: Port 12 - PORTNAME down
    56 2026-02-24T00:14:07Z DE interface: Port 12 - PORTNAME up 100M/F
    57 2026-02-24T00:14:05Z DE interface: Port 12 - PORTNAME down
    58 2026-02-24T00:12:03Z DE interface: Port 12 - PORTNAME up 100M/F
    59 2026-02-24T00:12:02Z DE interface: Port 12 - PORTNAME down
    60 2026-02-24T00:12:01Z DE interface: Port 12 - PORTNAME up 100M/F
    61 2026-02-24T00:12:00Z DE interface: Port 12 - PORTNAME down
    62 2026-02-24T00:11:50Z DE interface: Port 12 - PORTNAME up 100M/F
    63 2026-02-24T00:11:48Z DE interface: Port 12 - PORTNAME down
    64 2026-02-24T00:10:57Z DE interface: Port 12 - PORTNAME up 100M/F
    65 2026-02-24T00:10:55Z DE interface: Port 12 - PORTNAME down
    66 2026-02-24T00:10:04Z DE interface: Port 12 - PORTNAME up 100M/F
    67 2026-02-24T00:10:02Z DE interface: Port 12 - PORTNAME down
    68 2026-02-24T00:09:11Z DE interface: Port 12 - PORTNAME up 100M/F
    69 2026-02-24T00:09:09Z DE interface: Port 12 - PORTNAME down
    70 2026-02-24T00:08:18Z DE interface: Port 12 - PORTNAME up 100M/F
    71 2026-02-24T00:08:15Z DE interface: Port 12 - PORTNAME down
    72 2026-02-24T00:06:14Z DE interface: Port 12 - PORTNAME up 100M/F
    73 2026-02-24T00:06:12Z DE interface: Port 12 - PORTNAME down
    74 2026-02-24T00:06:12Z DE interface: Port 12 - PORTNAME up 100M/F
    75 2026-02-24T00:06:10Z DE interface: Port 12 - PORTNAME down
    76 2026-02-24T00:06:01Z DE interface: Port 12 - PORTNAME up 100M/F
    77 2026-02-24T00:05:59Z DE interface: Port 12 - PORTNAME down
    78 2026-02-24T00:05:08Z DE interface: Port 12 - PORTNAME up 100M/F
    79 2026-02-24T00:05:06Z DE interface: Port 12 - PORTNAME down
    80 2026-02-24T00:04:15Z DE interface: Port 12 - PORTNAME up 100M/F
    81 2026-02-24T00:04:12Z DE interface: Port 12 - PORTNAME down
    82 2026-02-24T00:03:21Z DE interface: Port 12 - PORTNAME up 100M/F
    83 2026-02-24T00:03:19Z DE interface: Port 12 - PORTNAME down
    84 2026-02-24T00:02:28Z DE interface: Port 12 - PORTNAME up 100M/F
    85 2026-02-24T00:02:26Z DE interface: Port 12 - PORTNAME down

    2026-02-26_205708.jpg

    The ports with PD - When I look at all the ports with PD, they drop out. Now I noticed that port 12 drops out, there are no errors..The cameras are Dahua
    How can I help with collecting the technical information file?

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,616 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @bstoyanov90

    Please reference this FAQ to collect the tech support file and share with me. I will send you a private message and you may upload there.

    Zyxel Melen