No firmware download, useless ai, support form not working

Options
Patte
Patte Posts: 2 image  Freshman Member

I have tried to download the firmware for my VMG4005-B50A. This took 2 hours of my life and I still was not able to find it. Your ai is unable to send me the update file, email support seems to be shut down and I cant sent the support form, because something seems to be missing although I have filled everything.

Why is it so hard to get a firmware update? I have never seen a complicated and still not working process like this. What about the good old fileserver or direct download on the product support page?

All Replies

  • Liba
    Liba Posts: 218 image  Master Member
    First Comment First Answer Third Anniversary

    You might need to inquire at the store where you purchased the VMG4005-B50A about the latest firmware.

Consumer Product Help Center