Cannot access NWA50AX Dashboard

ChrisBeck57

I have installed a NWA50AX AP wired to my router. If I try to open the admin dashboard I get the message "The setup wizard can only be run on the system with default settings". If I reset the AP and run setup again I get a similar message at the end.

The AP appears to be working correctly with a solid green light and connection to WiFi.

Zyxel_Judy

Hi @ChrisBeck57 ,

To access the NWA50AX web GUI, please enter the NWA50AX's LAN IP address in your browser. You can find this IP address in one of the following ways:

• Check the DHCP client table on your router (uplink device)
• Check the NWA50AX's configured static IP address
• If there is no uplink device connected, try the default address: 192.168.1.2

Additionally, please clear your browser cache or open an Incognito/Private browsing window before accessing the IP address. This ensures the browser is not loading an old session of the setup wizard.

If the issue persists, please send us a screenshot showing the NWA50AX's IP address and the error message.