Cannot access NWA50AX Dashboard

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ChrisBeck57
ChrisBeck57 Posts: 2 image  Freshman Member
in Wireless

I have installed a NWA50AX AP wired to my router. If I try to open the admin dashboard I get the message "The setup wizard can only be run on the system with default settings". If I reset the AP and run setup again I get a similar message at the end.

The AP appears to be working correctly with a solid green light and connection to WiFi.

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  • Zyxel_Judy
    Zyxel_Judy Posts: 2,409 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @ChrisBeck57 ,

    To access the NWA50AX web GUI, please enter the NWA50AX's LAN IP address in your browser. You can find this IP address in one of the following ways:

    • Check the DHCP client table on your router (uplink device)
    • Check the NWA50AX's configured static IP address
    • If there is no uplink device connected, try the default address: 192.168.1.2

    Additionally, please clear your browser cache or open an Incognito/Private browsing window before accessing the IP address. This ensures the browser is not loading an old session of the setup wizard.

    If the issue persists, please send us a screenshot showing the NWA50AX's IP address and the error message.

    Zyxel_Judy

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