The wireless speed decreases after the AP has been operating for several days

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Zyxel_JoyLee
Zyxel_JoyLee Posts: 154 image  Zyxel Employee
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■Check Power Mode: Ensure your Zyxel Access Point (AP) is receiving sufficient power.
For example, on an NWA130BE, you can check Site-wide > Devices > Access points > Power mode to confirm it shows "Full".
Insufficient power can lead to low-power modes and reduced performance.

■Isolate the Issue to Wi-Fi: Confirm that the slow speed is specific to Wi-Fi and not your internet connection or wired network.
You can do this by testing the speed on a device connected directly to your router via an Ethernet cable.
If wired connections show good speeds, the problem is likely with the Wi-Fi.

■Test with Different Wi-Fi Clients: Determine if the issue affects all your Wi-Fi devices or only specific ones.
Test with various devices like iPhones, iPads, or MacBooks to see if the speed is consistently low across them.

■Disable 2.4 GHz Radio (for 5 GHz testing):
If both 2.4 GHz and 5 GHz networks are enabled, try disabling the 2.4 GHz radio and connect your devices only to the 5 GHz Wi-Fi network to test speeds.
The 5 GHz band generally offers higher speeds.

■Check for Configuration Issues: Sometimes, radio settings can revert to default or inappropriate values, leading to significant speed drops.

■Consider AP Placement and Signal Strength:
The distance between your Wi-Fi clients and the AP can significantly impact signal strength and speed.
Ensure your AP is placed optimally and as close as possible to your clients.

■Firmware Version: Please check if there is a latest firmware version available.

If these steps do not resolve the issue, please contact Zyxel Support.
Enabling Zyxel support access will allow Zyxel Support to directly investigate your setup.