PAYG UIX Enhancement

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Zyxel_Lynn
Zyxel_Lynn Posts: 183 image  Zyxel Employee
5 Answers First Comment Friend Collector First Anniversary
edited May 14 in Other Topics

Enhanced Transparency for Pay-As-You-Go (PAYG) Users

The Nebula 20.00 update introduces UI enhancements for the Pay-As-You-Go (PAYG) licensing model to provide users with a clearer understanding of their service status and billing.

Real-Time Service Identification

To eliminate confusion regarding which devices are active, a new PAYG column has been added to the device tab. It displays the specific service being consumed:

  • Pro: The device is using Nebula Pro Pack features via PAYG.
  • GSP: The device is using Gold Security Pack features via PAYG.
  • Dash (-): The device is not currently utilizing PAYG services.

Billing Clarity and Notifications

A yellow notification area has been added to the device tab to explain the interaction between traditional licenses and PAYG services. Key points include:

  • Prioritization: Valid traditional non-PAYG subscriptions are always consumed first to offset usage.
  • Billing Commencement: PAYG billing only begins after any existing active licenses have reached their expiration date.

This prioritized consumption ensures that users are never double-billed for services and can easily monitor their transition from traditional licenses to the PAYG model.