What's the password of an H Series Firewall after syncing with the Nebula server?

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Zyxel_Stanley
Zyxel_Stanley Posts: 1,481 image  Zyxel Employee
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Question:
What's the password of an H Series Firewall after syncing with the Nebula server?

Answer:
The firewall keeps its local admin password after syncing with Nebula, and Nebula does not automatically change the device’s local WebGUI password. After Nebula sync is completed, Nebula automatically adds the "support" account, and you can find the support password in Nebula at Site-wide > Configure > Site settings.
If the admin password is forgotten, you can log in with the support account and then change the admin password.