How do I troubleshoot when Nebula settings are not deployed to the device?

Options
Zyxel_Stanley
Zyxel_Stanley Posts: 1,482
100 Answers 1000 Comments Friend Collector Ninth Anniversary
image  Zyxel Employee

Question:
How do I troubleshoot when Nebula settings are not deployed to the device?

1.jpg

Answer:
If Nebula settings are not up to date on the device, you can first use Config Override to force the firewall configuration to overwrite the Nebula configuration.

After enabling Config Override, please wait about 5 to 10 minutes for the synchronization to complete.

If the device still shows Not up to date after waiting, please ask the customer to report the ticket for further investigation.

image.png