Mac and VPN

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Peter8382
Peter8382 Posts: 3
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image  Freshman Member

Hi

I have a FLex500 and Windows clients with Secuextender and it works fine. One of my users got a Mac and tried to download and install Secuextender 3.2.5.10 but Im not able to evaluate the client, only enter license and email. What to do. Will not pay before Im sure its working

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  • Zyxel_Judy
    Zyxel_Judy Posts: 2,747
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
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    Hi @Peter8382 ,

    The legacy SecuExtender SSL VPN client for macOS has reached its End of Life (EOL).

    The SecuExtender 3.2.5.10 you downloaded is the Zero Trust Client. It only supports SSL VPN connections when connecting to the newer USG FLEX H series firewalls. It does not support SSL VPN connections to standard USG FLEX (non-H) firewalls like your USG FLEX 500.

    For recommended migration path, instead of SSL VPN, we strongly recommend configuring a native IKEv2 IPSec VPN. MacOS has built-in native support for IKEv2.

    To more information, please refer to this article:

    [2024 Sept Notification] SecuExtender SSL VPN macOS and Windows Clients: EOL and Upgrade Options — Zyxel Community

    Zyxel_Judy

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  • Zyxel_Judy
    Zyxel_Judy Posts: 2,747
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    image  Zyxel Employee
    Answer ✓
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    Hi @Peter8382 ,

    The legacy SecuExtender SSL VPN client for macOS has reached its End of Life (EOL).

    The SecuExtender 3.2.5.10 you downloaded is the Zero Trust Client. It only supports SSL VPN connections when connecting to the newer USG FLEX H series firewalls. It does not support SSL VPN connections to standard USG FLEX (non-H) firewalls like your USG FLEX 500.

    For recommended migration path, instead of SSL VPN, we strongly recommend configuring a native IKEv2 IPSec VPN. MacOS has built-in native support for IKEv2.

    To more information, please refer to this article:

    [2024 Sept Notification] SecuExtender SSL VPN macOS and Windows Clients: EOL and Upgrade Options — Zyxel Community

    Zyxel_Judy

  • Peter8382
    Peter8382 Posts: 3
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    Thanks - will try IKEv2

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