Why Does My FWA710 Router Keep Disconnecting Frequently?
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Zyxel_Jami
Posts: 245
Zyxel Employee
Zyxel Employee
The issue is related to poor radio quality (low SINR values), not insufficient signal strength. High interference in the environment can cause these symptoms:
- Unstable throughput
- Increased latency and jitter
- Packet loss and retransmissions
Steps to Improve Connection Stability:
- Reposition the Router: Move the device to a higher location or adjust its orientation toward the nearest base station. Even small changes can improve SINR.
- Check RF Conditions: Log in to the router’s interface to review real-time RSRP, RSRQ, and SINR values. Persistent low SINR (close to or below 0 dB) confirms RF interference.
- Test Different SIMs or Carriers: This can identify if the issue is ISP-related.
- Experiment with Band Locking: Configure the router to lock onto specific bands (e.g., 5G or LTE) for stability.
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