How to connect an printer to a FWA505 router?

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Zyxel_Jami
Zyxel_Jami Posts: 245 image  Zyxel Employee
Zyxel Certified Network Administrator - WLAN Zyxel Certified Sales Associate First Comment Friend Collector

If you are experiencing connectivity issues between your printer and a FWA505 router, follow these troubleshooting steps:

  1. Separate the SSIDs for 2.4GHz and 5GHz Bands:
  2. Set the 2.4GHz Channel Bandwidth and Frequency:
    • Adjust the channel bandwidth of 2.4GHz to 20MHz.
    • Select Channel 1, 6, or 11 for the 2.4GHz frequency to avoid automatic negotiation issues.
  3. Adjust Security Protocol:
    • Set the security protocol of the 2.4GHz network to WPA/WPA2-PSK (AES). Avoid WPA3 and WPA3-Transition modes, as many printers are not compatible with these protocols.
    • For testing, create a separate SSID with "No Security" to check if the issue is due to security protocol compatibility.
  4. Clear Existing Network Profiles on the Printer:
    • On your printer, access the network settings and delete all previously saved Wi-Fi profiles before attempting to reconnect.