Why can’t the WBE665S broadcast an SSID on the 6 GHz band?

Zyxel_JoyLee

The WBE665S fully supports the 6GHz frequency band.

Important Operational Note: Indoor vs. Outdoor Mode

The WBE665S is an IP67-rated ruggedized access point designed for both indoor and outdoor deployments . Because outdoor 6GHz usage is restricted by regulatory laws in many regions, the AP includes a software mode switch:

• Indoor Mode: Enables full tri-band performance (including the 6GHz radio)
• Outdoor Mode: Automatically disables the 6GHz radio to ensure regulatory compliance for outdoor installations

The process for changing between Indoor and Outdoor modes on the WBE665S depends on whether you are managing the AP via Nebula Cloud or in Standalone Mode.

Method 1: Via Nebula Cloud Control (NCC)

If your AP is cloud-managed, you can configure the installation environment directly from the portal:

1. Log in to your Nebula Control Center (NCC).
2. Go to your AP list and click on your WBE665S to open its Device Detail Page.
3. Locate the Installation Environment field.
4. Click on the pencil icon next to it and select either Indoor or Outdoor mode.
   • Note: Selecting Indoor Mode enables the 6GHz radio band. Switching back to Outdoor Mode will automatically disable the 6GHz radio to comply with local regulatory/AFC restrictions.
   • Caution: Be prepared for temporary wireless service interruptions during the transition while the AP reapplies the configuration.

Method 2: Via Standalone Mode (CLI)

If your AP is operating in Standalone mode (not connected to Nebula), you can switch the mode using CLI commands:

1. Establish a console, SSH, or Telnet connection to the AP.
2. Log in with your admin credentials.
3. Enter configuration mode and apply the deployment command:

• To enable Indoor Mode (enables 6GHz):
  configure terminal
  deployment indoor
• To enable Outdoor Mode (disables 6GHz):

configure terminal

deployment outdoor

4. Save your configuration