How to collect the diag-info file includes device configuration file from the USG Flex H?

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Zyxel_Jeff
Zyxel_Jeff Posts: 1,399 image  Zyxel Employee
100 Answers 500 Comments Friend Collector Fifth Anniversary
edited July 30 in Maintenance

Question :

How to collect the diag-info file includes device configuration file at the same time from the USG Flex H?

Answer :

The user can navigate to Maintenance > Diagnostics > Enable "Collect the configuration files"

collect config.png

After the user collects and extracts the diag-info file, the collected device configuration file can be found under the path debug\conf, as shown below:

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