Does this product work?

Dynamited
Dynamited Posts: 11  Freshman Member
First Comment
edited April 2021 in Security

Activated and nothing seems to be happening. Is there extensive or even any configuration expected by the user for anything meaningful to appear?

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All Replies

  • Dynamited
    Dynamited Posts: 11  Freshman Member
    First Comment

    1.2 Get Started

    To set up SecuReporter:

    Note: See Section 6.1 on page 52 for an overview of how to get started using SecuReporter.


    Did the bullet points, what or any of section 6? How about a setup wizard without spending hours reading docs and guessing?

    All I see in the Dashboard is, "No Data Available"

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,385  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @Dynamited,

    Follow the steps in the video to set up SecuReporter.

    How to activate the license ?


    You can also follow the guide in this discussion thread to configure the correct time setting on the device.

    Problem with uploading data from usg110

  • Dynamited
    Dynamited Posts: 11  Freshman Member
    First Comment

    the video caught my "Traffic Log" box unchecked. will watch for next report

  • Dynamited
    Dynamited Posts: 11  Freshman Member
    First Comment

    still

    NO AVAILABLE DATA

    what gives?

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,385  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @Dynamited,

    You also need to configure UTM profiles, enable collect statistics and apply UTM profiles to security policy rules.

    For example: In the profile of content filter, log all web pages.

    image.png

    Collect statistics for all UTM services.

    image.png

    Apply UTM profile to security policy rules.

    image.png
  • Dynamited
    Dynamited Posts: 11  Freshman Member
    First Comment

    I modified my Healthcare_profile to enable service and log, but see this

    image.png


    Doesn't SecuReporter trial period cover this?

    For applying to security policy rules, why doesn't WAN_to_Device get logged, or is that covered elsewhere?

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,385  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @Dynamited,

    The Content filer license and SecuReporter trial license are two independent licenses.

    Your Content Filter license is expired, so you need to purchase Content Filter license if you'd like to use this service.

    For traffic from WAN to ZyWALL, ADP is enabled by default. You don't have to add it manually for logs.

    For other UTM traffic, you can apply UTM profile to the rule "WAN to LAN" and "LAN to WAN".

    In this example, Content Filter and App Patrol are enabled and applied to the first security policy rule "LAN to any".

    Here are the logs shown on SecuReporter.

    image.png
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  • Zyxel_Emily
    Zyxel_Emily Posts: 1,385  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @Dynamited,

    If no UTM profile is applied to security policy rule, you can find data such as Top Destination Countries, Top Ports in Analyzer > Traffic. 

    image.png

    However, if no UTM is applied to security policy rule, there is no data such in Analyzer > Security Indicators > Management, Analyzer > Security Indicators > Blocking and most items in Analyzer > Security Indicators > Security.

    image.png
  • Dynamited
    Dynamited Posts: 11  Freshman Member
    First Comment

    "No data available" =/= "No issues found"

    Product is providing me no benefit that I can tell and is just frustrating to enable.

    How can I disable the product and stop uploading any information to ZYXEL?

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,385  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @Dynamited,

    If you found any issues or have suggestions for features on SecuReporter, please let us know. Your suggestions will help us enhance features on SecuReporter.


    If you'd like to stop sending logs to SecuReporter, follow the steps as follows.

    On SecuReporter, delete the device from the list of claimed device.

    image.png
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    On ZyWALL, turn off “Enable SecuReporter”.

    image.png

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