USG310: AD Users can't connect IKEv2 since update 4.35 AAPJ0

KMB Posts: 2
First Anniversary
edited April 2021 in Security

since updating to firmware 4.35 AAPJ0 AD-users get an "Auth fail", while connecting via IKEv2. Local Users are no problem.

I have checked "AAA-Server" settings and the test function for username still delivers "ok". Auth method is first still "group ad" an second is local.

In IKE log only "auth fail" is diplayed..

Can anyone help?

All Replies

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,296  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Hi @KMB,

    The USG310 must join an AD domain.

    In the following example, domain name is

    Go to CONFIGURATION > System > Host Name and enter the domain name.

    Go to CONFIGURATION > System > DNS > Address/PTR Record and add a record for AD server.

    On AD server, usg310 should appear in Computers.

    Go to AAA Server > Active Directory > AD object. Configure Domain Authentication for MSChap.

    The user in this field should belongs to “domain admin” on your AD server.

    Result: IKEv2 is established with AD account successfully.

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