Unexpected reboot on VPN300

PeterUK
PeterUK Posts: 866  Guru Member

Been getting Unexpected reboot since V10.02(ABFC.2)ITS-WK47-r90761 and on V10.02(ABFC.3)

Comments

  • Zyxel_Emily
    Zyxel_Emily Posts: 741  Zyxel Employee

    Hi @PeterUK,

    Is VPN300 in standalone mode or SD-WAN mode?

    If it is in standalone mode, can you collect diagnostic file, download and send it to me in private message?

    MAINTENANCE > Diagnostics > Diagnostics > Collect > Collect Now

  • PeterUK
    PeterUK Posts: 866  Guru Member

    Just to update this the VPN300 has a uptime of 45 days and no unexpected reboots with V4.35(ABFC.0)ITS-WK47-2020-01-02-1912000979D I think I can safely say that the cause was in the V10.02 but with the change to V4.35 which I guess is based on all other V4.35 like USG40/60 Zywall 110 use the problem does not happen.

Sign In to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click on this button!

Community News