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Hi @Carlos
Welcome to Zyxel Community.
You can go to Monitor > Log > View Log to check out which firewall rule blocked the whatsapp.
The forum support for English, please post in English so that other people who is interested in the same topic will be able to join the discussion.
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Carlos said:
Como hago para descgar imagenes desde whatsapp...el firewall bloquea la descarga de imagenes desde el whatsapp
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