Content Filter Category Service Server

dpipro
dpipro Posts: 64  ZCNE Certified
First Anniversary ZCNE Switch Level 1 Certification - 2020 ZCNE Nebula Level 1 Certification - 2020 ZCNE Security Level 1 Certification - 2019
edited April 2021 in Security

Heelo,

what is the address of the category server?

My USG60 can't communicate wilth the server. It has the services activated and the firmware is updated witch indicates that my USG60 can communicate with portal.myzyxel.com, but CF doesn't work properly beacuse USG60 can't find the server.


Thank you?

Best regards

All Replies

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,059  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Hi @dpipro

    What firmware are you current using?

    Could you describe more details about “CF doesn't work properly because USG60 can't find the server.” ?

    Go to Monitor > Log > View Log to have a check on the log if there is any IP address blocked by the rule.

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