USG310 - forget about Manual to do first setup

Rafff
Rafff Posts: 15  Freshman Member
First Comment Third Anniversary
edited April 2021 in Security

USG310 just arrived to replace our old and trusty USG300. Download the User Manual which reports, right on the cover: "LAN Port IP Address https://192.168.1.1"

On page 35 we read: "Make sure your Zyxel Device Hardware is properly connected. See Quick Start Guide".

Downloaded Quick Start Guide which says: "connct LAN port to P4", "connect WAN to P1 or P2". Interestingly the accompaining picture seems ti indicate to connect the PC to P8...but let's just ignore it by now.

Very well, QSG says to connect port 4 and UM says to use 192.168.1.1. Let's assume that our client shall have 192.168.1.0/24 address. We don't have a PC ready in the datacenter but very easily can add a secondary IP to one of our servers...we done it milions of times...

NO WAY! USG310 does not respond...

Ok, let's check and connect all ports from 1 to 8, one by one, to discover that only port 3 was working.

So what? Logged in the web console…and...here it is: P3 had address 192.168.1.1, P4 192.168.2.1 and P5 192.168.3.1

Remember to always carefully read manuals before starting a setup…

All Replies

  • PeterUK
    PeterUK Posts: 3,331  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary

    A game of fine the port with the right IP!

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,271  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments

    Hi @Rafff

    Thank you for your feedback.

    We’ll modify the documents.

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